Aidvantage Phone number – Aidvantage is a student loan servicer that handles federal loans, primarily after they were transfer from Navient. You can contact Aidvantage customer service at their toll-free number.
What is Aidvantage Phone Number?
Aidvantage is a center that helps to service government-backed loans made for tuition in institutions of higher learning. Currently a subsidiary of the government contractor Maximus, Aidvantage’s portfolio has since expanded to millions of loan accounts previously managed by another servicer named Navient.
Working Hour
| Monday- Friday | 8:00 AM – 11:00 PM ET |
| Saturday | 10:00 AM – 2:00 PM ET |
| Sunday | Closed |
Additional Information
| Website | https://aidvantage.studentaid.gov/ |
| aidvantage phone number | 800-722-1300 |
| Fax number | 866-266-0178 |
| International Call | 1-317-806-0580 |
| Payment Address | P.O. Box 790001, St. Louis, MO 63179-0001 |
| Correspondence Address | P.O. Box 6180, Indianapolis, IN 46206-6180 |
| TDD/TTY Support | 1-877-825-9923 |
| By mail | U.S. Department of Education |
How To Complain To Aidvantage
If you encountered a problem with Aidvantage that you didn’t manage to deal with, begin by sending a complaint to Aidvantage’s customer care team.
- If your issue remains un-resolved, you can also make complaints about Aidvantage to:
- The Federal Student Aid Feed back System.
- Your state attorney general’s office.
- The staffs/ employees of the state consumer protection offices.
- Your member of Congress.
Ensure to keep records of the conversation that you have include date, time and CS rep that you have been through. Maintain all your letters, bills or e-mail messages relating to your account.
Conclusion
Aidvantage is a student loan servicer that handles federal loans, primarily after they were transferred from Navient. You can contact Aidvantage customer service at their toll-free number: 800-722-1300
